Frequently Asked Questions
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Our Smart-Tala is a true Smartlock. You can grant remote access to the lock dynamically that is one time, time based, future access, etc., etc. without the lock even being connected to the Internet or any inter-connectivity between your mobile and the lock. Contrast this with other digital locks in which either you have to store PIN permanently or you have to be connected live to the lock to grant access at that moment. Sharing PIN with any third party compromises your safety.
NO. No passcode is pre-stored in the Smart-Tala per se. The passcodes generated through our application are result of complex algorithm and applicable to that particular lock for that particular time or specified operation like one time use.
E-Keys, Passcodes, Physical Keys and Fingerprint depending upon model.
You can share the eKeys to as many people you want. However, the eKeys can be shared permanently (like family members / employees), one time (for casual visitors), timed (for specific period) or cyclic (to grant access everyday for a time period). The eKey-receiver requires our application to be downloaded.
No, the passcode generated by you can be shared via Whatsapp, SMS, E-mail, Wechat or any messaging services or through voice calls.
Yes, you can withdraw / delete any eKey anytime from anyone without being connected to the lock.
YES, you can delete the passcode remotely if the lock is connected to the Gateway or your mobile is connected to the lock through bluetooth.
Truely speaking, NO. The Gateway is only needed for online live remote lock access or live notifications or to delete any still valid passcode remotely.
Ideal for :
  • Coworking Spaces
  • Airbnb
  • Holiday Homes
  • Homes
  • Offices
  • Shared Accommodations
  • Hotels
  • Motels
  • Hostels and Dormitories
1. You can grant keyless entry to your guest right at the booking stage valid through their booking date.

2. You can manage eKeys of all your rooms through the mobile / desktop application.

3. We also provide APIs for integrating Smart-Tala with the Hotel / Guestroom Management System.

4. Our Smart-Tala also support eKey branch management for properties spread across globally.

5. We have a special application for hotel duly integrated with our Smart-Tala through which you can manage rooms and generate eKeys/passcodes.
1. You can grant scheduled access to your tenant through eKeys.

2. You can manage eKeys of all your rooms through the mobile / desktop application.

3. We also provide APIs for integrating Smart-Tala with the Hotel / Guestroom Management System.

4. Our Smart-Tala also support eKey branch management for properties spread across globally.
Through connecting external power supply on the external panel (depending upon model) or using physical keys.


For any further questions write to us at support@silop.in

or Visit our Support Page
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